Terms & Conditions
Sussex Vintage Wedding Cars pride ourselves in offering the highest level of customer service. We recognise that we will be a part of your very special day and will work hard to meet, and hopefully exceed your expectations. However, we ask you to please read our terms and conditions as they form the basis of our relationship.
Upon receipt of your signed booking form and deposit, you are accepting these terms and conditions of hire and agree to be bound by them.
You will be sent an invoice for the final amount 30 days before the wedding.
On completion of a booking, Sussex Vintage Wedding Cars will supply the vehicle(s) and driver(s) hired to arrive on the day of the wedding at the time appointed, or as near as can be reasonably expected, to transport to and from the place of the wedding ceremony and then to the reception, as previously agreed. Any changes to the original booking will be at the driver’s discretion and may be subject to additional charges. Routes will be chosen by our drivers unless a specific route has been requested and agreed in advance.
Our drivers will travel at a speed appropriate to the age of the cars and in relation to the road and weather conditions.
Access: We will try to attend all addresses prior to the wedding date to check access. If you have any concerns about access please let us know and we will make sure we do visit in advance and arrange a suitable pick up point. If collection is from an hotel please let hotel staff know we are collecting you. Our drivers will announce themselves at reception at the agreed time.
Provision of Service
Road Closures and Weather
Sussex Vintage Wedding Cars can accept no responsibility for route closures or for restrictions relating to vehicle access to any location, hold ups on route or late arrival or cancellation due to circumstances beyond our control or for any subsequent consequential losses.
Adverse weather conditions
In the event of any extreme weather conditions including, but not limited to ice, snow, torrential rain or flooding, Sussex Vintage Wedding Cars will make the decision as to whether the car is able to fulfil the contract. If possible an alternative car more suited to driving in these conditions will be sent with the prior approval of the customer. If a vintage car is unable to fulfil the contract due to weather conditions but a replacement non-vintage car is supplied a partial refund will be arranged at Sussex Vintage Wedding Car’s discretion. If no car is supplied, or you do not wish to use an offered non-vintage car then the full hire contract money will be refunded. No liability will be accepted by Sussex Vintage Wedding Cars for any consequential loss.
Our cars are well cared for and maintained, but they are over 80 years old. We will use our best endeavours to provide the vehicle(s) as booked, but shall not be held responsible for the non-fulfilment of the contract due to mechanical breakdown or other unforeseen situation arising, over which we have no control. However, in such circumstances, and as far as is practically possible, we will take steps to safeguard the interest of the client and minimize the effect thereof by attempting to provide an alternative vehicle(s). Should we be unable to get an alternative vehicle to the wedding in time and compensation be warranted then compensation will be limited to the hire charge of the vehicle depending on the level of failure and service carried out. The total compensation will be up to, but no more than, the total contracted cost of the wedding vehicle hire. Your driver will carry a mobile phone for the purpose of emergency arrangements.
Sussex Vintage Wedding Cars will not be held responsible for any other consequential losses in the event of a mechanical breakdown or unforeseen circumstances. (We always recommend you take out insurance to cover any such losses).
We will be delighted if you wish to use our car(s) in your wedding photography (beyond the traditional pictures of the bride arriving and the couple leaving the church). If you feel this may take more than the allotted three hours please let us know before the day so we can accommodate your requirements.
There is very limited luggage space in our wedding cars. We suggest that you arrange for someone else to transport any luggage you may need. Your personal belongings are conveyed at your own sole risk. Sussex Vintage Wedding Cars and our drivers are not responsible for any belongings and no compensation will be given for lost, stolen or forgotten items. We cannot be held responsible for any damage occasioned to such belongings (including the wedding dress) or luggage.
Our wedding cars are defined as a place of work, and therefore it is against the law to smoke in them.
Insurance and Licensing
Sussex Vintage Wedding Cars hold insurance with Peter S Taylor of Hove, a specialist vintage car broker, and our insurance includes the use of the cars for weddings and public liability.
Vintage cars do not need a private hire license for use at weddings. We can therefore only be booked for weddings.
We are not licensed to provide alcohol in the car. If you do wish to have Champagne en-route to the reception we are happy for you to provide your own.
Our vintage cars are not fitted with seatbelts. Children under the age of three, by law, may not be carried in the cars. Children over the age of three may only travel in the rear seats.
By their very nature, vintage cars are not particularly accessible. If you have any concerns in this regard please talk to us and we do our best to accommodate you.
Payment can be made by cash, card or electronic payment. A non-refundable deposit of £75 will be taken on booking. Full final payment is due on invoice, 30 days before your event.
Any cancellation by the hirer must be made in writing. Upon receipt of the written termination we will confirm in writing to the hirer the termination of the agreement. On termination, Sussex Vintage Wedding Cars will issue a final account based on the following charges:
9 months or over, forfeit of deposit only.
Cancellation over 6 months but less than 9 months prior to the wedding: forfeit of deposit plus 25% of outstanding balance.
Cancellation over 3 months but less than 6 months prior to the wedding: forfeit of deposit and 50% of outstanding balance.
Cancellation under 3 months of wedding date: forfeit of deposit and 100% of the balance.